000 00422nam a22001577a 4500
008 230426b |||||||| |||| 00| 0 eng d
020 _a9780123741523
082 _a658.406 HAR
100 _aHarmon, Paul,
245 _aBusiness process change
250 _a2nd
260 _aNew York
_bElsevier
_c2007
300 _a549
650 _aMBA
942 _cR
999 _c47929
_d47929