000 00368nam a2200145Ia 4500
008 211226b2009 xxu||||| |||| 00| 0 eng d
041 _a1
082 _a658.8 JHA
100 _aJha, S M
245 _aServices Marketing
260 _aNew Delhi
_bHimalaya Publishing House
_c2009
300 _a729
906 _a58152
907 _aSchool of Commerce & Management Studies'
999 _c3815
_d3815