000 00429nam a2200157Ia 4500
008 211226b2011 xxu||||| |||| 00| 0 eng d
041 _a1
082 _a658.8 LOV
100 _aLovelock, Christopher, Jochen wirtz
245 _aService Marketing: People, Technology Strategy
250 _a7th
260 _aNew Delhi
_bPearson
_c2011
300 _axxi,683
906 _a57759
907 _aSchool of Commerce & Management Studies'
999 _c3746
_d3746