000 00536nam a2200145Ia 4500
008 230208s2018 xx 000 0 und d
020 _a978-0-07-811210-2
041 _aeng
100 _aValarie A Zeithaml
245 _aServices Marketing Integrating Customer Focus Across the Firm
260 _bMcGraw-Hill Education
_c2018
300 _a543
650 _aCommerce
856 _uhttp://192.168.3.1/ebooks/link/ebook/Commerce/Services Marketing Integrating Customer Focus Across the Firm by Valarie A Zeithaml.pdf
999 _c17449
_d17449