Balzer- Riley, Julia W <br/><br/>
Communication in nursing : Communication assertively and responsibility in nursing 

 - 3rd ed. 
 - Missouri  Mosby  1996 
 - 471 
<br/><br/><label>ISBN: </label>9780815105626 
<br/><br/><label>Dewey Class. No.: </label>610.696 BAL