Chaturvedi, P. D. ; Chaturvedi, Mukesh <br/><br/>
Art and Science of Business Communication: Skills, concepts, cases and applications 

 - 4th Ed. 
 - India  Pearson Education Services Pvt. Ltd.  2017 
 - 431 
<br/><br/><label>ISBN: </label>9789332587380 
<br/><br/><label>Dewey Class. No.: </label>658.45 CHA