TY  - BOOK
AU  - Douglas Hoffman K
TI  - Services Marketing Concepts Strategies Cases
SN  - 9781439039397
PY  - 2011///
CY  - USA
PB  - Cengage Learning
KW  - Commerce
UR  - http://192.168.3.1/ebooks/link/ebook/Commerce/Services Marketing Concepts Strategies Cases by Douglas Hoffman K.pdf
ER  -