TY - BOOK AU - Valarie A Zeithaml TI - Services Marketing Integrating Customer Focus Across the Firm SN - 978-0-07-811210-2 PY - 2018/// PB - McGraw-Hill Education KW - Commerce UR - http://192.168.3.1/ebooks/link/ebook/Commerce/Services Marketing Integrating Customer Focus Across the Firm by Valarie A Zeithaml.pdf ER -